Bilingual Receptionist

Essential Duties and Responsibilities

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• Greet patients/visitors in both English and Spanish, determine their needs and respond accordingly. 

• Translate paperwork from Spanish to English as necessary. 

• Schedule appointments. 

• Review schedule frequently to ensure they are full. 

• Answer telephone and direct calls to appropriate departments as necessary. 

• Record and update patient demographic and statistical data. 

• Collect payment for services as applicable, write receipts for cash payments and post all payments daily. 

• Prepare daily cash reconciliation every day. 

• Scan documents into patient’s electronic health record. 

• Send Medical/Dental medical records. 

• Check insurance eligibility, copay, deductible and make appointment reminder calls. 

• On days that housekeeping is not available, wipe down workstation, remove trash from restrooms and straighten lobby area. 

• Check on waiting room and restrooms hourly. Wipe down chairs using an anti-bacterial wipe, straighten up magazines, and clean up any messes. 

• Complete medical tasks assigned to them. 

• Other duties as assigned.

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Qualifications:​

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• Minimum one year previous office experience or similar education experience. 

• Knowledge of basis bookkeeping skills and basic office machine experience. 

• Excellent written and oral communication skills in English and Spanish.

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**PLEASE NOTE**

Illinois Executive Order 2021-20 requires that all Eagle View Community Health System employees be fully vaccinated against COVID-19. Employees who are not fully vaccinated may submit a medical or religious exemption for consideration. Eagle View Community Health System provides the COVID vaccine free of charge to employees. As a healthcare provider, Eagle View Community Health System required masks in all clinic locations. 

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